For Australian skin & aesthetic clinics

Turn one-off patients
into monthly members.

Your clinic's own branded app for memberships, rewards and bookings. It quietly brings patients back between visits, you keep the booking system you already run, and we build the whole thing for you.

Book a consultation See how it works

A 15-minute call. See it branded to your clinic, no commitment.

Every month without a membership layer, the diary resets to zero and you pay for ads to refill it.

AHPRA-aligned TGA-aligned Australian-made Privacy Act ready

See how

Sell more,
while you sleep

Send patients carefully targeted offers and deals based on their treatment history and browsing, automatically, around the clock.

Get repeat
purchases

Lock patients into a never-ending stream of loyalty and repeat visits. Capture more referrals, reviews and late-night bookings.

Earn recurring
revenue

The end-to-end way to sell memberships, recurring billing, monthly redeemable treatments and failed-payment recovery, handled.

9:41

Arden Aesthetics demo app — automated offers screen

Arden Aesthetics demo app — rewards screen

Arden Aesthetics demo app — memberships screen

7 in 10patients want an ongoing membership (industry)

~500%better conversion from app push than email (industry)

Up to 3×more spend from loyalty members (industry)

24/7referrals, reviews and late-night re-bookings

78%of millennials prefer membership pricing (industry)

2–3×higher business valuation with strong recurring revenue

Works with the tools you already use

Keep your booking system and your payments. Patients just scan a barcode. Your front desk learns nothing new.

Stripe

Timely

Cliniko

Calendly

Fresha

Phorest

Stripe

Timely

Cliniko

Calendly

Fresha

Phorest

Stripe

Timely

Cliniko

Calendly

Fresha

Phorest

Stripe

Timely

Cliniko

Calendly

Fresha

Phorest

Afterpay

Klarna

Apple Pay

Google Pay

Afterpay

Klarna

Apple Pay

Google Pay

Afterpay

Klarna

Apple Pay

Google Pay

Afterpay

Klarna

Apple Pay

Google Pay

Afterpay

Klarna

Apple Pay

Google Pay

Afterpay

Klarna

Apple Pay

Google Pay

In plain English

What your patients
actually do.

Clinic App gives your clinic its own branded app. Patients download it, join a membership, earn rewards every visit, and the app keeps gently bringing them back, all under your logo. Here is exactly what that looks like, step by step.

1
They download your app

A QR code at reception, your Instagram, or a link. One tap and your app is on their home screen, your logo and colours from the first second.
2
They join a membership

They pick a tier and pre-pay monthly. That is recurring revenue landing every month, before they have even walked back in the door.
3
They earn rewards every visit

Points and perks on spend and birthdays, plus a referral programme where the friend they bring gets a free month of membership. A one-off visit quietly turns into a habit, and your happiest patients become your marketing.
4
They book and pay in the app

Booking opens the system you already use. On Timely, appointments sync straight into the app, so patients see their next visit on their home screen. Retail, memberships and wallet top-ups are paid in-app through your own Stripe.
5
The app brings them back

Automated, compliant reminders and offers, never for prescription treatments, keep your diary full between visits with no extra ad spend.

It is a retention engine, not a discount club. Your brand, in your patients' pocket, quietly working between every visit.

Memberships

Recurring monthly plans your patients pre-pay for, so revenue arrives every month, before they even walk in.

Rewards & loyalty

Points and cash-back that quietly turn a one-off visit into a regular habit, and a reason to come back to you.

Automated offers

The app sends the right offer to the right patient on its own, based on their treatments, around the clock.

The quiet-day killer

When a cancellation opens a slot, the app shows your front desk exactly which member to contact first, your best members ahead of casual visitors. Quiet days fill themselves. Booking software cannot do this.

The clinic portal

Everything your team needs,
exactly where they need it.

A quick walk through the admin portal: from the revenue numbers your owner checks every morning to the one-tap front desk your reception uses at checkout.

clinic-app.com/dashboard

Overview dashboard showing revenue, MRR, active members and churn at a glance

Headline metrics panel: net revenue, recurring revenue, active members, 30-day churn

Quick actions bar: add patient, scan QR, send campaign, add reward

Global search command palette: find any patient, page or action instantly

Front Desk module: scan patient QR at checkout to award points and redeem rewards

01 / 06

Mission control

The moment you log in you see your clinic at a glance. Revenue, members, churn and live activity: everything an owner needs to check first thing, with nothing buried three menus deep. And once a month the numbers come to you: a PDF report lands in your inbox, so you stay across the clinic without logging in.

02 / 06

Your headline numbers

Net revenue, recurring revenue (MRR), active members and 30-day churn up front, with plain-English explanations on hover. Deeper in: 18-month retention cohorts, patient lifetime value and your most-booked treatments.

03 / 06

One-click actions

Add a patient, scan a QR code, send a campaign or add a reward. The tasks your front desk does most are always one click away, no hunting through menus mid-checkout.

04 / 06

Find anything instantly

Press ⌘K (or Ctrl+K on Windows) to jump to any patient, page or action. Fast enough for a busy reception desk without losing your place in the queue.

05 / 06

Run the front desk

Patients scan their QR code at checkout. Your team taps once to award points and redeem rewards. Zero training, zero disruption to how your front desk already works.

06 / 06

Make it yours

App Builder is where you set your logo, brand colours and loyalty rates. Every clinic looks completely different. Push campaigns live under Marketing once your brand is set.

The retention math

Keeping a patient is worth
far more than finding one.

New patients are expensive and one-off. Members come back, spend more and refer. This is what a membership and rewards model does across the aesthetics and loyalty industry.

7 in 10 patients want an ongoing membership with a clinic they already trust

+40% more a member spends a year versus a one-off patient, across loyalty programs

5× better conversion from an app push notification than from a marketing email

25%+ profit a clinic can gain from lifting patient retention by just five percent

Figures reflect membership, loyalty and retention benchmarks across the industry. Your results depend on your pricing, patient volume and how you launch.

The one lever

Grow patient spend.
Everything else follows.

There is one number that grows a clinic: how much a patient spends over their lifetime (LTV). Lift it and the whole engine compounds. A higher LTV funds more marketing, more marketing brings more patients, more patients lift revenue. Memberships are the fastest way to raise it, so patients pre-pay, pre-commit and keep coming back.

Book a consultation

How it works

Live in 2–3 weeks.
No technical skills.

We handle the build, the launch and the setup. You run your clinic. From first call to live on your patients' phones in two to three weeks.

Step 01

Discovery call

Week 1

We learn your clinic, treatments, packages, pricing, brand and tone of voice. You walk away with a clear plan for your app.

✓ Offers mapped · brand & voice captured

Step 02

Brand your app

Weeks 1–2

Your logo, your colours and your tone of voice, on your patients' phones. We build it; you simply approve it.

✓ Fully branded build · you approve

Step 03

Add memberships & rewards

Weeks 2–3

Set your tiers, points, referral perks, financing and booking links. No code, no developers, no agency overhead.

✓ Memberships, rewards & booking loaded

Step 04

Launch to patients

Week 3

We test with your team, then launch to your patients with ready-made promo for your front desk and socials.

✓ Live · promo kit · ongoing support

Meet the founders

Built by people who
actually understand clinics.

Two co-founders, one who builds the systems, one who lives and breathes the beauty industry. No account managers, no offshore team, no handovers.

● Co-founder

Sety Abdi.

Co-founder · Product & Growth · Brisbane

I'm Sety. At one of Australia's fastest-moving AI startups, I built the growth engine end to end, the websites, the AI capture, the automations and the booking flows that turn ad spend into real appointments every day. Marketing, automation and retention are what I do.

I kept seeing the same thing: brilliant clinics pour money into ads, fill the diary once, then start from zero the next month. The patients loved the results. There was just nothing pulling them back.

Clinic App is the system that pulls them back, an app branded to your clinic, with memberships and rewards that make returning the obvious choice, and the automation running quietly underneath.

"When you work with us, you actually work with us."

● Co-founder

Zoe.

Co-founder · Brand & Industry · Gold Coast

I'm Zoe. I've spent years working one-on-one inside the beauty industry, hands-on with 15+ cosmetic clinics, lash and skin studios and aesthetic practices, on their brand, their content and their growth. I know how this industry talks, how it sells, and exactly where it leaks revenue.

Every owner I sat across from had the same problem. Great hands. Great patients. And nothing bringing them back between treatments.

Clinic App is the fix, built by people who have actually been in the room with clinic owners, not a generic software vendor watching from the outside.

"Great hands, great patients, and nothing bringing them back. We fixed that."

The maths

What recurring
memberships could
be worth.

A handful of your regulars on a monthly membership adds up fast. Move the slider to see what it could be worth each month.

Members 100

Membership price / month

Illustrative only. Actual revenue depends on your membership pricing, patient volume and retention. Figures show gross membership revenue before card fees and your Clinic App subscription.

Recurring revenue

A$9,900

per month, every month

That's per yearA$118,800

100 membersA$99/mo

Book a consultation Get your full loyalty config: earn rate, tiers & points safety check →

Security & compliance

Built for clinics that can't
afford a data breach.

You carry the responsibility for patient data, so we engineer to hold as little of it as possible, keep it in Australia, and protect it with independently certified infrastructure.

We hold the least data

Names, contact details and visit history only. No medical records or treatment files, no card numbers, no patient funds.

Australian data residency

Patient data is hosted in Australia, encrypted in transit and at rest, and never sold or shared with anyone.

Isolated per clinic

Database-level security means no clinic or patient can ever see another’s records. Staff access is role-based.

Your Stripe, your money

Every payment runs through your own Stripe account at PCI DSS Level 1. We never store cards or hold patient funds.

Adversarially tested

We deliberately attacked our own platform to break access controls and reach data we should not, and resolved every finding.

AHPRA & TGA by design

Loyalty never touches prescription treatments. Compliance is enforced in the code, not left to a disclaimer.

Built on independently certified infrastructure

ISO 27001 SOC 2 Type II PCI DSS Level 1 Australian-hosted Notifiable Data Breaches aligned

We're happy to share our full security overview and sign a Data Processing Agreement. Talk to us →

Questions, answered

FAQ

Is it really my own branded app?+

The experience is fully yours. Patients download one app, Clinic App, then the moment they log into your clinic it is branded to you: your logo, your colours, your treatments, rewards and memberships throughout. You get a branded patient experience without the cost and delay of building and maintaining a separate app.

Do we have to change our booking system?+

No. Keep Timely, Cliniko, Calendly, Fresha or Phorest. On Timely, appointments sync straight into the app and patients see their next visit on their home screen; on the others, your own booking page opens right inside the app. We never write into your calendar, so nothing can ever break your diary. Prefer native booking? That's built in too.

We have more than one location. Does that work?+

Yes, multi-location is built in. Patients pick their location inside your app, and you see per-location and combined reporting in the dashboard.

How do patients pay and finance treatments?+

Memberships, retail and wallet top-ups are paid in the app through your own Stripe account, with Apple Pay and Google Pay, and Afterpay or Klarna appearing on larger purchases once you enable them in Stripe. Treatments are booked in the app and paid at the clinic, exactly as they are today. Either way you're paid up front, into your own Stripe.

What does our front desk have to learn?+

Almost nothing. Patients scan their code to join and check in, and checkout is one guided flow: scan, tap the treatment, done. Points handle themselves, and every visit quietly builds a treatment history your booking system never gave you.

How fast can we go live?+

Most clinics go live within 2 to 3 weeks of kickoff. We build the app, load your treatments, rewards and membership tiers, and you simply approve it. Once it is built, onboarding your front desk takes about a day.

How is this different from email or SMS?+

Push notifications land on the home screen and convert far better than email, with no ad spend and no list decay.

Is it compliant with Australian advertising rules?+

Yes, it's built for it. The app is designed around the AHPRA advertising guidelines that govern how your clinic may promote itself. Prescription cosmetic treatments (anti-wrinkle, dermal filler) are never shown with a price or promoted in-app, they're consultation-only, as the therapeutic goods advertising rules require. The app enforces this automatically, so your clinic stays on the right side of the rules.

Where is our patient data stored, and is it secure?+

In a managed PostgreSQL database hosted in Australia, encrypted in transit and at rest. Each clinic's data is isolated at the database level, so no one can see another clinic's records. We deliberately hold the least sensitive data possible, and never store card details or patient funds.

Are you ISO 27001 certified?+

Not as a company yet, it's on our roadmap as we scale, and we'd rather tell you that straight. The infrastructure we're built on (Supabase, Vercel and Stripe) is itself ISO 27001 and SOC 2 certified, our controls already map to the standard, and we're happy to share a full security overview and sign a Data Processing Agreement.

Do you take a cut of our revenue?+

No revenue share: your treatment and membership money runs through your own Stripe account, not ours, and we never hold patient funds. Clinic App is a simple subscription, and we're always upfront about exactly what you pay.

Does this replace our booking or practice-management software?+

No, it complements it. Your booking system keeps running the clinic. We sit on top and focus on one thing: bringing patients back and lifting what each one is worth.

Live in 2 to 3 weeks